Hypermarket Shopping Etiquette
Published by simon on September 19, 2005I used to shop in hypermarkets a lot. Most of the time it’s Tesco, but sometimes I go to Giant and Carrefour. Some of them are quite hazardous, the aisles are too close together, causing trolley congestions, accidents and flared tempers.
No joke. There are trolley aisle hogs and trolley aisle bullies. Ever heard of trolley aisle rage?
If not, here are some tips for Malaysian hypermarket shopping survival (Not applicable to Makro).
- When moving with trolley along the aisle, don’t come to a sudden halt. Somebody will bound to bump into you from the back. (This rule applies to pasar malam shopping, too)
- When moving around in the hypermarket (or any shopping centre for that matter), don’t make eye contact with all those sales people hawking credit cards and water filters. One glance at them, and you’ll be gripped by their jaws of free gifts and membership fee waivers.
- Keep your hands on the horizontal bars of the trolley handle, not on the sides. If you do that, you’ll stub your fingers when another trolley grazes your by the side.
- In busy aisles, the convention is similar to the Malaysian traffic code. Keep left, unless overtaking. (This does not apply to Ah Lian aunties. They drive and stop anywhere they want, blocking anyone else.)
- I can’t emphasize enough the importance of choosing a good trolley. Imagine after half an hour of shopping and your trolley is half full, you then realize that the trolley’s free wheel is crooked under pressure and you can’t steer properly. Just like your car, wheel balancing and alignment is very important. Or if your trolley wheels emanates a horrifying creaking noise.
- If you’re shopping in one of those place that have a coin operated trolley, MAKE SURE you have a correct coin ready. If you don’t have one, no one is going to change it for you, ESPECIALLY NOT the shopkeepers.
- Speaking of coin-operated trolleys, don’t bother trying to release the coin using the device attached with a chain to your trolley (used to slot in the next trolley to release the coin). Believe me, I’ve tried before, and it’s impossible.
- If you’re buying only a few loose items (like most bachelors), be considerate and use a basket, not a trolley. Don’t add to the trolley traffic congestion.
- When lining up to pay at the cashier counter, choose the lines with the seasoned shoppers and bachelors with small baskets. Those move the fastest. NEVER line up behind all those aunties and makciks with groceries. They take forever to clear and pay.
- If the paying counters require you to bag your groceries yourself, pack a few items in more plastic bags. It’s easier to carry more bags with less items than a few bags filled to the brim. Trust me.
- Never buy in-store brands.


